Implementation
The success of any software implementation relies on planning, coordination, and teamwork. Our implementation experts prepare your organization for your PledgeMaker donor management system and manage the resources you need.
SofTrek has the resources and skills to address your needs regardless of the size and complexity of your organization. Our experts handle everything, including:
- Pre-implementation planning through business process review
- Data analysis
- Cleanup and mapping
- Data conversion and reconfiguration
- Hardware and network suitability analysis
- Reporting and special forms analysis
- Training (in-house, on-site, and remotely)
- Post implementation support
Additionally, we'll provide a plan outlining your implementation from initial installation to final deployment. The implementation plan identifies which tasks need to be done by each party in order to ensure the project is completed as efficiently as possible. The process is generally divided into five phases:
- Phase I: Pre-Planning
- Phase II: Site and Process Planning
- Phase III: Data Servicing
- Phase IV: Installation
- Phase V: Final Preparation
